Wholesale orders, standing orders, and what your cafés actually pulled off the shelf — read together, answered in whole batches, against the green you have on hand.
That is not a small omission. Wholesale is the predictable half — it arrives written down, and it does not move much week to week. The cafés are the half that swings: the weather, the street, the Saturday that went long. Plan from the order book alone and the variance is exactly what you cannot see, which is why the answer to “what do I roast today?” still comes down to a guess and a walk through the back room.
KeroIQ plans from what actually got used — wholesale and café alike.
Wholesale arrives as a document, so any planner can read it — and it doesn't change when it rains. Your cafés never place an order at all; the coffee just moves. That half is where the stockout and the stale bag both come from, and it is the half nothing is watching.
The plan says roast it. The spreadsheet says whether you can. For a blend that means checking every component by hand to find the one that runs out first — and you find it after you've already promised the coffee.
The roastery has a number and the café has a number, and reconciling them is somebody's evening. Nothing downstream of the roaster knows what the bar went through today.
One answer at the top of the screen: the batches to run, and what that comes to in roaster time at 26 minutes a batch including turnaround. The run is ordered lightest first so nobody is chasing the drum back down, with decaf kept to the end.
Wholesale orders and standing orders on their cadence, plus what each café pulled over the last 28 days turned into a daily rate — divided by the days actually covered, not the days on the calendar, so a café that was closed half the window does not read as half as thirsty. Your own webstore orders join the same plan once you have told it which of your sales channels are direct.
Every lot on hand, and how many batches it covers. For a blend it names the bottleneck component — the one that runs out first — and blocks the row outright if any component is at zero, rather than planning a roast you cannot charge.
Customers, orders, and standing orders that repeat on a cadence, with CSV import to get the existing book in. The orders are not a separate record that someone re-keys into the plan — they are the plan.
A number this system cannot honestly work out says so, and says why — no production site set, no transfer history for that café yet, a blend with an unmapped component. You never get a zero standing in for "we did not know." A zero means a real, counted zero.
The roast plan is only ever as good as what it can see, and the thing it most needs to see is what your cafés go through. There is no order to read, so the only way to know is to be the system the bar is already using — the till, the recipes, the counts.
That makes the café software our measuring device before it is your point of sale. Billing you separately for it would be billing you for the instrument we need to do the job you are paying us for. So we don't, and not as a favour: one roasting operation and every café you own, one price, at any café count. There is no per-location line on this plan. Wholesale accounts you supply are your customers, not your locations — they are not included, and they are not counted against you either.
What your cafés get is not a stripped-down till, either. It is the whole KeroIQ café product — voice ordering built for espresso, the bar queue, menu and recipe management, inventory, mobile order-ahead, P&L and sales tax, unlimited staff, all of it running in English and Spanish. That product has its own page.
One roasting operation, and the cafés you own
One price for the whole operation. The cafés you own are included at any count — there is no per-café charge, because what your own bars pour is what the roast plan reads. Wholesale accounts you supply are your customers, not your locations — they are not included and are not counted.
We're in beta, so there is no self-serve checkout — billing is handled by a person. Monthly only; we don't advertise an annual deal.
Card processing at the cafés runs on Square, on your own account and your own rates. Your deposits, your bank. We take nothing off the top.
This price covers one roasting operation. If you run more than one, tell us the shape of it and we'll quote it — the café count still isn't the thing we charge for.
Running cafés without a roastery? The café plans are priced separately, from $69/mo.
The roaster product is new and we say so. The plan, green cover, per-café pull and the wholesale book are built and running. Café pull needs a little history before it can project a rate — until it has that, the screen says so out loud rather than showing you a confident zero. Roast profiles stay wherever you keep them today; we are not asking you to move them.
You should never find out what a thing does after you have paid for it. Ask us what it does not do yet — we will answer that straight.
Your coffees, your wholesale book, and the cafés you supply — that is enough for us to show you what the plan would say on a Tuesday morning.
